Recording Not Working?

If your Call Recorder X+ isn't working as expected, don't worry! Most issues have simple solutions. This comprehensive troubleshooting guide will help you identify and fix the most common recording problems.

Quick Diagnostic Checklist

Before diving into specific solutions, run through this quick checklist:

Issue 1: Recording Button Not Appearing

Symptoms:

• No record button visible during calls
• Call interface looks normal
• App appears to be installed correctly

Solutions:

Check App Activation

1. Open the Call Recorder X+ app
2. Verify it shows "Activated" status
3. If not activated, enter your activation code
4. Contact support if you don't have your code

Verify Permissions

1. Go to Settings > Privacy & Security > Microphone
2. Ensure "Call Recorder X+" is enabled
3. Also check Settings > Privacy & Security > Contacts
4. Restart the app after enabling permissions

Restart SpringBoard

1. Open Cydia or your package manager
2. Find "Call Recorder X+" in installed packages
3. Tap "Modify" > "Reinstall"
4. Restart SpringBoard when prompted

Issue 2: Recording Starts But No Audio

Symptoms:

• Recording button works and shows recording in progress
• File is created but contains no audio
• Recording duration shows 0:00 or very short

Solutions:

Check Audio Source

1. Open Call Recorder X+ app
2. Go to Settings > Audio Settings
3. Ensure "Phone Audio" is selected
4. Try different audio source options

Test with Different Call Types

• Try recording a regular phone call
• Test with VoIP calls (FaceTime, WhatsApp, etc.)
• Check if Bluetooth calls work differently

Audio Quality Settings

1. Go to Settings > Recording Quality
2. Try different quality settings (High, Medium, Low)
3. Test recording after each change

Issue 3: Poor Audio Quality

Symptoms:

• Audio is distorted or unclear
• Volume is too low or too high
• Background noise is excessive

Solutions:

Adjust Recording Settings

1. Open app Settings > Audio Settings
2. Increase "Recording Gain" if audio is too quiet
3. Decrease "Recording Gain" if audio is distorted
4. Enable "Noise Reduction" if available

Environmental Factors

• Use the phone's built-in microphone (not speakerphone)
• Avoid recording in noisy environments
• Hold the phone normally during calls
• Test with different call volumes

Issue 4: Recordings Not Saving

Symptoms:

• Recording appears to work during call
• No recording appears in the app after call ends
• Storage space error messages

Solutions:

Check Storage Space

1. Go to Settings > General > iPhone Storage
2. Ensure you have at least 1GB free space
3. Clear unnecessary files if space is low
4. Consider enabling Google Drive auto-upload

Verify App Permissions

1. Check Settings > Privacy & Security > Files and Folders
2. Ensure Call Recorder X+ has access
3. Try changing the save location in app settings

Reset Recording Settings

1. Open Call Recorder X+ app
2. Go to Settings > Reset Settings
3. Reset to default configuration
4. Test recording again

Issue 5: VoIP Calls Not Recording

Symptoms:

• Regular phone calls record fine
• VoIP calls (WhatsApp, FaceTime, etc.) don't record
• No recording button appears during VoIP calls

Solutions:

Enable VoIP Recording

1. Open Call Recorder X+ app
2. Go to Settings > VoIP Settings
3. Enable "Record VoIP Calls"
4. Select which VoIP apps to support

App-Specific Settings

• Some VoIP apps require specific permissions
• Check each app's individual settings
• Ensure VoIP apps are updated to latest versions
• Test with different VoIP applications

Issue 6: Bluetooth Recording Problems

Symptoms:

• Recording works with phone speaker
• No audio when using Bluetooth headphones/car
• Bluetooth audio not captured in recordings

Solutions:

Bluetooth Audio Settings

1. Open Call Recorder X+ app
2. Go to Settings > Bluetooth Settings
3. Enable "Record Bluetooth Audio"
4. Select your Bluetooth device type

Device Compatibility

• Some Bluetooth devices may not be fully compatible
• Try with different Bluetooth devices
• Update Bluetooth device firmware if possible
• Test with wired headphones as comparison

Advanced Troubleshooting

Complete App Reset

If nothing else works, try a complete reset:

1. Uninstall Call Recorder X+ completely
2. Restart your iPhone
3. Reinstall the app from Cydia/TrollStore
4. Re-enter your activation code
5. Configure settings from scratch

Jailbreak Issues

• Ensure your jailbreak is stable and up-to-date
• Check for conflicting tweaks in Cydia
• Try disabling other audio-related tweaks
• Consider re-jailbreaking if issues persist

iOS Version Compatibility

• Verify you're running a supported iOS version
• Check for Call Recorder X+ updates
• Update to latest app version if available
• Consider downgrading iOS if on unsupported version

When to Contact Support

Contact our support team if:

• None of the above solutions work
• You're experiencing unique error messages
• The app crashes or freezes frequently
• You need help with activation issues